Gricel Batista, Communications, Marketing & Employee Engagement Manager | Wordsmith | Jack-of-all-trades | Army Veteran | Comic

About

Passionate and accomplished marketing manager with ten years of experience in corporate communications, event planning, social media management, and employee engagement. A hard-working, detail-oriented, and creative individual seeking to leverage my extensive leadership and organization skills in a marketing setting. I am proud to have served in the United States Army for eight years, where I learned skills that have shaped the professional I am today.

Experience

ERC Global

Nov 2021 – Nov 2022

Santo Domingo, Dominican Republic

Senior Manager of Global Communications

As the Senior Manager of Global Communications at ERC, I developed the company's internal communication strategy. I oversaw internal communications via various channels, which included the company's intranet, onsite TVs, and the company's employee engagement and communications app, myERC. In addition to internal communications, I worked closely with the Recruitment and Sales departments on the Digital Marketing and External Marketing Calendars. I collaborated with a team of graphic designers to manage content for the company's LinkedIn, Instagram, Facebook, YouTube, and Twitter accounts.

ERC Global

Oct 2016 – Nov 2021

Santo Domingo, Dominican Republic

Employee Engagement Manager

As an Employee Engagement Manager, I oversaw a team of Employee Engagement Coordinators and Employee Engagement Liaisons to enhance employee relations within the company. Our strategy included employee events and contests to boost morale, motivate personnel and create a fun and positive work environment and quarterly wellness events as well as community outreach events. My team championed the employee awards and recognition program, administered employee satisfaction surveys twice a year, and managed content published through corporate communications via email, the company's intranet, SMS messages and our onsite TV's.

ERC Global

Aug 2012 – Oct 2016

Santo Domingo, Dominican Republic

Retention Coordinator

As an Employee Retention Coordinator for the Employee Engagement department, I created strategies to retain employees in a high turnover industry. My strategies included event coordination, administering employee surveys, employee awards and recognitions, organizing corporate responsibility and community outreach events, comprehensive exit interviews to ascertain ways to retain personnel on a case by case basis. I also created and implemented an employee program that provides relief to employees facing hardships or recognizes those going through life changing events.

Education

North Virginia Community College

Jan 2002 – Jan 2003

Liberal Arts

Gricel Batista

Communications, Marketing & Employee Engagement Manager | Wordsmith | Jack-of-all-trades | Army Veteran | Comic

Skills

Languages