I'm a dedicated Customer Support and Community Management professional with over 4 years of experience helping brands build strong, lasting relationships with their customers. I specialize in delivering outstanding service in both digital and in-person environments, always focusing on clear communication, problem-solving, and creating positive experiences.
Fluent in English, Spanish, and German, I’m comfortable supporting diverse customer bases and navigating multicultural interactions with ease. I’m known for my upbeat attitude, patience, and ability to handle challenging situations calmly and efficiently.
Whether I'm answering inquiries, managing online communities, resolving issues, or supporting customers at events, I always make sure every person feels heard, valued, and satisfied. I take pride in being helpful, detail-oriented, and solutions-driven.
I’m excited to bring my energy and multilingual customer service skills to a team that values people and delivers high-quality experiences.
Experience
TheF8Club
Jan 2021 – Jun 2023
Remote (US)
Community Manager and Customer Support
Head of 24/7 online support service and community management for a videogame company.
