My experience working in customer service, resolving disputes at Turo, and working in the claims department of The Littleton Group and American Risk Insurance) assisting policyholders by filing new claims and providing information and updates on the claim process allows me to listen to customers. clients with empathy and success, likewise having worked in a company that asked us to maintain high standards in Csat and QA and serving clients by phone, chat, and email makes me competent for the type of pressure that is generated in the department of customer service, that is why I think this job is ideal for me.
Experience
American Risk Insurance
Jul 2023 – Present
Texas
Customer Support
Claims Department, assists in filing new claims and providing updates on the claims process status.
Turo Inc.
Apr 2022 – Jul 2023
San Franciasco
Customer Support
Experience department, resolving billing disputes, vehicle restrictions, and handling feedback from costumers.
The Littleton Group
Jun 2021 – Apr 2022
Texas
Customer Support
Claims Department, assists in filing new claims and providing updates on the claims process status, assisting adjuster with phone translations for Spanish speaker insured, translating Spanish statements for adjusters investigation.