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Gustavo Ochoa

Bilingual Customer Service Specialist: Seamlessly Navigating Service Excellence in Two Languages

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Intro
Phoenix, AZ, United States
Studied agronomy at Universidad Autonoma de Ciudad Juarez
Joined February 27, 2024

Skills

Languages

English
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Native or Bilingual
Spanish
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Native or Bilingual
About
I am a professional with a strong background in agronomy, client relations, and interpreting services. I have hands-on experience in agricultural management and I am skilled in communicating complex concepts in both English and Spanish. My focus is on providing exceptional customer support and fostering positive client relationships. I bring a unique blend of technical expertise and interpersonal skills to every project. My passion is to leverage my language proficiency to bridge communication gaps and drive successful outcomes. I am always excited to explore opportunities to collaborate and make great things happen together.
Experience
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Language line solutions
Feb 2019 – Apr 2022
Remote
Bilingual interpreter
As a bilingual interpreter, I acted as a crucial bridge between individuals or groups speaking different languages, facilitating effective communication and ensuring understanding across linguistic barriers. Leveraging fluency in both English and Spanish, I possess the linguistic proficiency and cultural awareness needed to accurately convey messages in real-time or translate written documents.
Education
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Universidad Autonoma de Ciudad Juarez
Aug 2017 – May 2021
BS in agribusiness engineering , agronomy