• Write and speak so others pay attention and understand. Listen and ask questions to understand and appreciate the points of view of others.
• Locate, gather, and organize information using appropriate technology and information systems.
• Access, analyze, and apply knowledge and skills from various disciplines.
• Assess situations and identify problems, and identify the root cause of a problem. Evaluate solutions to make recommendations or decisions, implement solutions, and check to see if a solution works and act on opportunities for improvement.
