I have work experience as a customer service for 1 year from February 2022 to February 2023 at mitracomm Ekasarana project Tokopedia Care with the task of assisting customers in handling problems with digital constraints such as credit, installment payments, and others.
Experience
Tokopedia Care
Feb 2022 – Feb 2023
Semarang, Indonesia
Customer First Squad Digital Goods
Convincing customers that they are comfortable and safe when transacting on Tokopedia.
Helping customers to solve digital problems.
Making customers feel close to Tokopedia as a convenient shopping place because I am one of the Nakama who interact directly with customers.