I’m a team leader for email and live chat support. I have an overall experience of 2+ years in the customer support field including more than 1 year of experience as a team leader for E-Commerce accounts. I've also worked as a project manager for a translation company for 10 months. I always make sure to give my team the best work environment. I have management and leadership skills. Organized, motivated, work-oriented and able to apply time management and organizational skills in various environments.
Experience
Virtual Worker Now
Oct 2021 – Feb 2022
Egypt - Remote (WFH)
Customer Support Team Leader (Live Chat Support)
Virtual Worker Now
Aug 2020 – Oct 2021
Egypt - Remote (WFH)
Customer Support Team Leader (email support)
OSN
Oct 2019 – Jun 2020
Egypt
Customer Support Specialist
Education
Zagazig University
Feb 2014 – Jun 2019
Bachelor's Degree, English Literature (Language and Translation)