Hagar El-Araby

Customer Support and Experience Team Leader

Message

Intro

Egypt

Studied English Literature (Language and Translation) at Zagazig University

linkedin.com/in/hagar-el-araby-ab93b71b5

Joined June 25, 2022

Skills

Languages

English

Native or Bilingual

Arabic

Native or Bilingual

About

I’m a team leader for email and live chat support. I have an overall experience of 2+ years in the customer support field including more than 1 year of experience as a team leader for E-Commerce accounts. I've also worked as a project manager for a translation company for 10 months. I always make sure to give my team the best work environment. I have management and leadership skills. Organized, motivated, work-oriented and able to apply time management and organizational skills in various environments.

Experience

Virtual Worker Now

Oct 2021 – Feb 2022

Egypt - Remote (WFH)

Customer Support Team Leader (Live Chat Support)

Virtual Worker Now

Aug 2020 – Oct 2021

Egypt - Remote (WFH)

Customer Support Team Leader (email support)

OSN

Oct 2019 – Jun 2020

Egypt

Customer Support Specialist

Education

Zagazig University

Feb 2014 – Jun 2019

Bachelor's Degree, English Literature (Language and Translation)