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Hailley Puckett

Customer Care Expert

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Intro
Augusta, GA, United States
Distribution Associate at Amazon warehouse
Consumer Services
Joined May 20, 2024

Skills

Languages

English
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Native or Bilingual
About
I have had a passion for customer service since I was sixteen years old. I have worked hard at every job to ensure that the customers leave happy.
Experience
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Amazon warehouse
Jul 2023 – Present
Appling, GA
Distribution Associate
I am trained in several roles that ensure that customers receive their orders in mint condition. After working as a distribution associate for only three months, I was recruited to be a trainer as well. I have trained well over 75 people for their role. I have also been recruited for a people lead position while working here.
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Walmart Supercenter
Feb 2023 – Jun 2023
Augusta, GA
Customer Service Associate
I was a cashier as well as a customer service associate. During the duration of this job, I assisted customers with finding items throughout the store, returns, as well as their checkout experience. While working here I also trained many associates as a cashier as well as a self checkout clerk.
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Chili’s
Aug 2022 – Jan 2023
Augusta, Georgia
Waitress
I was a server at Chili’s. I was also in charge of training new hires for the role. During my time here, I assisted management with ways to improve employee performance as well as tips.