Hailley Puckett

Customer Care Expert

Message

Intro

Augusta, GA, United States

Distribution Associate at Amazon warehouse

Consumer Services

Joined May 20, 2024

Skills

Languages

English

Native or Bilingual

About

I have had a passion for customer service since I was sixteen years old. I have worked hard at every job to ensure that the customers leave happy.

Experience

Amazon warehouse

Jul 2023 – Present

Appling, GA

Distribution Associate

I am trained in several roles that ensure that customers receive their orders in mint condition. After working as a distribution associate for only three months, I was recruited to be a trainer as well. I have trained well over 75 people for their role. I have also been recruited for a people lead position while working here.

Walmart Supercenter

Feb 2023 – Jun 2023

Augusta, GA

Customer Service Associate

I was a cashier as well as a customer service associate. During the duration of this job, I assisted customers with finding items throughout the store, returns, as well as their checkout experience. While working here I also trained many associates as a cashier as well as a self checkout clerk.

Chili’s

Aug 2022 – Jan 2023

Augusta, Georgia

Waitress

I was a server at Chili’s. I was also in charge of training new hires for the role. During my time here, I assisted management with ways to improve employee performance as well as tips.