I am a good listener and also enthusiastic, a person graduates with five years of experienced in Management. I am very satisfied in clarifying problems and also approachable to despondent peoples. I am attentive in doing team works and I can do it more assuredly.
Experience
Foundever
Aug 2021 – Jun 2022
United Kingdom
Customer Service Representative
As a customer representative, my key responsibility is to interpret information obtained during interviews with COVID-19 cases and contacts and provide non-clinical advice following standard scripts, protocols, procedures and guidance including details about the isolation period and what contacts should do if they have or develop symptoms of COVID-19. Document conversations with cases and contacts clearly and concisely, ensuring the timely and accurate recording of information on the case management system, and other systems, as required.
