I am a highly motivated and progress-focused Digital Strategist and customer service representative with a long-standing background in this industry. With a track record of initiative and dependability, I have devised strategic initiatives which I believe will prove valuable to your organization.
Throughout the course of my career, I have perfected my lead generation and progress tracking abilities. I am a capable and consistent problem-solver skilled at prioritizing and managing projects with proficiency. In my previous role, I contributed communication, customer service, and leadership skills toward team efforts and business improvements. I am progressive minded and in tune with new developments in my field. I have proven to be effective and collaborative with strong problem-solving talents. I enjoy collective brainstorming sessions which allow me to coordinate activities to achieve a common goal.
I love solving problems. I focus on the issue to sort it out, not on the temper of the customer, because it's what I am best at. It gives me a chance to talk to people and show that I care. I do my very best to give each person a smile and a warm fuzzy feeling inside. I've discovered that I'm intelligent enough to easily implement problem solving skills, while maintaining emotional knowledge and balance. They are no difficult customer only unsolved problems.
I am ordinarily responsible for developing strategies and applying customer service that can in turn increase followers, turn up sales, increase customer retention and skyrocket company productivity.
Feb 2020 – Aug 2022
customer service officer
- In charge of developing an on-the-job training program for
- Addresses customer inquiries
- Manages requested policy and product returns or changes