I am writing to apply for the position of customer service representative at your company. With five years of experience in the customer service industry, I am confident that I can provide the highest level of customer satisfaction, while also helping your team reach its goals.
My experience as a customer service representative has been very successful. I am passionate about providing excellent customer service, and I work hard to ensure that my customers are always satisfied with their experience. I have exceptional communication and conflict resolution skills, as well as excellent problem-solving abilities. I am also very organized and detail-oriented, which helps me stay on top of customer issues and system processes.
I am excited at the prospect of joining your team and helping your customers with their needs. I am confident that my skills and experience will be an asset to your team. Please don't hesitate to contact me if you have any questions or would like more information.
Experience
Del Condo Rental
Jul 2021 – Present
Toronto, Canada
Home Services Coordinator
Maintained up to date knowledge of the Condo and
maintenance.
Worked to address all tenant & landlord concerns in a timely
and effective manner.
Handled customer calls & E-mails and responded to queries
about Maintenance, Billing and leasing.
Creating and resolving maintenance requests.
Communication with the different vendor to resolve the
maintenance request.
Notifying the owner to receive the account payable.
Generating new leads to help with the leasing.
Handled large volume of calls on a day-to-day basis with a
sense of calm and good work ethic.
Developed successful tactics with vendors & landlords which
results in a professional relation
Creating and collection payments for the clients
