Harold Lhian Valle

Expert in Customer Service (Technical, Phone and Email Support)

Message

Intro

Antipolo, Philippines

Studied Tourism and Hotel Management at Arellano University Manila

Joined February 3, 2021

Skills

Languages

English

Native or Bilingual

About

I have been in the business for over three years with experience handling different lines of businesses from an Educational account, Telecommunications, eCommerce, Gas Company to making my way to handling my small online shop. I have attained skills over the years that I apply to be efficient with what I do best. I am a fast learner and a person with a good work ethic. My expertise is but is not limited to the ff: ✔ Customer Service ✔ Technical Support ✔ Phone and Email Support ✔ Social Media Managing ✔ Product Listing ✔ Data Entry ✔ Product Research ✔ WebEx ✔ Salesforce ✔ Slack ✔ Microsoft Excel ✔ Microsoft Word ✔ Outlook ✔ Google Sheet ✔ Google Docs ✔ CanvaPro ✔ LinkedIn ✔ Facebook ✔ Instagram ✔ Twitter ✔ eBay ✔ Adobe PS ✔ Adobe AI Hit me up with an invite for a job interview! Tata!

Experience

Balsam Brands

Oct 2021 – Jan 2022

Order Processing Chat Support Representative

Assist customers with order and shipment verification and order dispatch.

InstaAnswer

Feb 2021 – Jun 2021

Long Island

Customer Service Specialist

Assists customers placing an order for a gas delivery and we send out a technician when they're having problem with their appliance that uses propane. We help them track and follow up their orders.

Motif Intelligent Outsourcing

Jun 2017 – Jan 2018

Quezon City

Customer Service Specialist

Assist customers with their listing and account security.

Teletech

Jan 2016 – Jun 2017

Quezon City

Customer Experience Executive

Help customers with their phone services such as account modification, upgrades, billing inquiries, and sales.

Teleperformance

Nov 2015 – Dec 2015

Antipolo City

Customer Service Representative

McGraw-Hill Education : Assist students and instructors with their online worksheet. Comcast : Help customers with their internet and phone issues.

Education

Arellano University Manila

Jun 2009 – Jun 2011

Tourism and Hotel Management