Harrica R, I'm passionate product specialist and I have interest with coding. I love to learn and challenge myself

About

I'm Passionate Product specialist with 6+ years experience. I'm hardworking and love to learn new things. Since last year I have interest with Develop and took some course for developer. You can check my portfolio on this link ^^ "

https://harrica-portoflio.softr.app/

Experience

AwanTunai

Aug 2022 – Present

Jakarta, Indonesia

Product Operations

As Product Operations my works are : 1. Handling Issue 2. Work closely with Product Management for Product development 3. Able to create new automation on Jira & Slack to improve the SLA Issue 4. Expert all the software for Product Development 5. Able to improve the product from Issue Reports 6. Able to improve customer satisfaction from Issue Reports 7. Do some Projects to improve the products and teams

Eptec Solution

Sep 2019 – Jul 2022

Jakarta, Indonesia

Product Specialist

As Product Specialist, my main job are : - Presentation products to user or customer - Discuss how to develop the products or software - Marketing strategize product to market - Make comparassion products with other brands - Maintain relationship with principal - Able to analyze on business and products problem - Give the products or software solutions not only to internal teams , but to user or customer - Able to troubleshoot products or software.

Elang Mas Mitra Perkasa

Sep 2016 – Sep 2019

Jakarta, Indonesia

Administrative Secretary General Manager

I'm works as Secretary for my General Manager. - Not only do all the administrative but, I assist with all the company needs. - Maintain and check the company stores and give the reports to my General Manager. - Prepare some documents for General Manager such as Store report, sales report, PO to Vendor, and General Affair Report. - Able to handle customer, such as complain or troubleshoot.

English First

Sep 2013 – Mar 2016

Jakarta, Indonesia

Operation Supports

As Operation Supports, my Jobs are : 1. Maintain the product target and achieve the target class 80% 2. Work closely with customer and teacher 3. Maintain relationship with customers and teachers 4. Analyze current market and how to compete in market 5. Work closely with sales teams 6. Do some strategies business and marketing of product or program courses. 7. To filling all the document and report about EF student and total students per week and give it to the Center Manager 8. Grouping a new classes and a continue classes in EF school 9. Make a weekly report/week and monthly report/month

Education

Baptis Elim

May 2010 – May 2013

High school, Social Studies

Harrica R

I'm passionate product specialist and I have interest with coding. I love to learn and challenge myself

Skills

Languages