About Me
I am a dedicated and results-oriented professional with a strong background in sales and business development, particularly within the SaaS and merchant services industries. With over six years of experience, I have honed my skills in building relationships, understanding client needs, and delivering tailored solutions that drive business growth. I thrive in dynamic environments where I can leverage my expertise to help organizations achieve their goals.
Work Interests
I am particularly interested in roles that allow me to engage with clients directly, understand their challenges, and provide innovative solutions that enhance their operations. I am passionate about the intersection of technology and customer service, and I enjoy exploring how new tools and platforms can improve the customer experience. Additionally, I am keen on continuous learning and professional development, as I believe that staying updated with industry trends is crucial for success in sales and business development.
Strong Sides
Relationship Building: I excel at establishing and nurturing relationships with clients, which has been key to my success in driving customer retention and satisfaction. I believe that understanding a client’s unique needs is essential for delivering value.
Strategic Thinking: I have a proven ability to develop and execute strategic sales plans that align with business objectives. My analytical skills enable me to identify market opportunities and tailor my approach to meet specific client needs.
Communication Skills: I possess strong verbal and written communication skills, allowing me to effectively convey complex information in a clear and engaging manner. This has been instrumental in delivering compelling sales presentations and product demonstrations.
Adaptability: I thrive in fast-paced environments and am comfortable adapting to changing circumstances. My experience in various roles has equipped me with the flexibility to pivot strategies as needed to meet evolving client demands.
Problem Solving: I approach challenges with a solution-oriented mindset, always looking for ways to overcome obstacles and deliver results. I enjoy collaborating with cross-functional teams to address client feedback and drive product improvements.
Experience
Merchant Services Solutions
Jan 2021 – Present
Los Angeles, CA
Sales Executive
Sales Executive
Merchant Services Solutions – Los Angeles, CA
January 2021 – Present
• Achieved 150% of annual sales quota by developing and executing strategic sales plans targeting small to mid-sized businesses.
• Cultivated relationships with over 100 clients, resulting in a 40% increase in upsell opportunities and a 30% growth in customer retention.
• Collaborated with cross-functional teams to implement new payment solutions, enhancing customer satisfaction and operational efficiency.
