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Hava Karaj

Senior Specialist Central Operations Department

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Intro
Durrës, Albania
Senior Specialist Central Operations Department at National Commercial Bank
Studied Economy Business Finance and Banking at Aleksander Moisiu University
Banking
Joined March 11, 2023

Skills

Languages

Albanian
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Native or Bilingual
English
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Fluent
Italian
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Intermediate
Spanish
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Basic
About
I am a person with good communication and analytical skills who currently works at a bank. My professional interest is in the field of finance and money trading, where I have gained a lot of experience as part of the team at an investment management bank. Some of my skills and characteristics that I think would be useful in my current job are: Analytical skills: I have the ability to analyze and evaluate the risks and benefits of a financial decision. Good communication: I have the ability to communicate effectively with people and to share information with clients and colleagues in a clear and understandable way. Dedication and hard work: I am committed to giving my best in my work and to providing added value for my clients and colleagues. With these skills and characteristics, I believe I can be a valuable member of the staff of the bank where I currently work and contribute to its success.
Experience
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National Commercial Bank
Jan 2023 – Present
Tirana
Senior Specialist Central Operations Department
The Senior Specialist will be responsible for overseeing and coordinating the daily operations of the Central Operations Department. This individual will work closely with other team members to ensure efficient and effective management of operational processes and systems. The Senior Specialist will be responsible for analyzing metrics and identifying areas of improvement and implementing solutions that optimize performance. Key Responsibilities: Oversee daily operations of the Central Operations Department. Develop and implement operational policies and procedures to improve efficiency and quality of service. Monitor and analyze operational metrics to identify trends and issues. Work collaboratively with other departments to resolve issues and improve overall performance. Conduct periodic audits of operational processes to ensure compliance with relevant regulations and standards. Provide guidance and training to staff on operational procedures, protocols, and best practices. Manage special projects as assigned by the Director of Central Operations.
Education
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Aleksander Moisiu University
Nov 2015 – Sep 2017
Master of Science, Economy Business Finance and Banking
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