Heidi Nina Sioson

Amazon Account Manager Assistant

Message

Intro

Quezon City, Philippines

Studied Marketing Management at The National Teachers College

Marketing & Advertising

Joined March 9, 2023

Skills

Languages

English

Fluent

About

I am an Amazon Virtual Assistant for more than 3 years. I also used to be working with top BPOs here in the Philippines.-I am able to handle Multiple tasks on a daily basis.-I use a creative approach to solve problems.-l am a dependable person who is great at time management.-l am always energetic and eager to learn new skills.-Even though I take My work seriously, I do have a good sense of humor. • Account Health/ Feedback/ Voice of Customer/ Performance Notifications / Metrics / Claims Monitoring• Inventory tracking• Monitoring and updating Buy Box / Listing issues such as Stranded Inventory / Suppressed Inventory / Unfulfillable Inventory / Pricing Issues etc• Monthly reporting or Sales and Account Growth• Tracking Case Logs• Listing Optimization or updating product information.• Creating Coupons / Deals / Customer Engagement etc.• Creating A+ content or Store Front• Monitoring of Retail Arbitrage• Creating Keywords Research (Helium10)• Creating Competitors Analysis• Shipment Reconciliation monitoring and filling.• Creating SOPs / Invoices / Contracts etc

Experience

Lacey Sanders Consulting

Oct 2020 – Jan 2023

United States

Amazon Account Manager Assistant

Concentrix

Apr 2017 – Apr 2018

Philippines

Amazon Seller Support

Education

The National Teachers College

Jun 2014 – Apr 2017

Business Administration, Marketing Management