Hellen Wanjiru

Data Entry Specialist

Message

Intro

Nairobi, Kenya

Business processing and outsourcing agent. at Samasource Kenya

Studied Business at Open university of Kenya

Joined July 23, 2025

Skills

Languages

English

Fluent

About

I am a detail oriented, professional with experience in customer service and data entry. I excel at handling client inquiries, resolving issues with empathy, and managing large volumes of data accurately and efficiently. Proficient in tools like Microsoft Excel, Google Sheets, and CRM systems, I stay organized under pressure, communicate clearly, and constantly seek ways to improve processes and support team goals.

Experience

Samasource Kenya

Feb 2019 – Present

Nairobi, Kenya

Business processing and outsourcing agent.

As a BPO Agent at Sama source, I provided high quality data processing and customer support services for global clients. My role involves handling large volumes of information with accuracy, meeting strict deadlines, and ensuring client satisfaction through responsive and efficient communication. I consistently upheld Sama source’s commitment to delivering impact-driven digital work while maintaining professional standards and productivity.

Education

Open university of Kenya

Jan 2025 – Present

Bachelors in business and entreprenuership., Business