Henna Ryynänen

Virtual assistant with customer service skills

Message

Intro

Warsaw, Poland

AML&Sanctions Processing Officer at Nordea Bank Abp

Studied Software and communication at Savonia University of Applied Sciences

Studied General at Iisalmen Lyseo

linkedin.com/in/henna-ryyn%C3%A4nen-6a4122128

Joined May 19, 2020

Languages

Finnish

Native or Bilingual

English

Fluent

Swedish

Intermediate

Spanish

Basic

About

I´m available for all kinds of virtual assistance and customer service tasks but also English-Finnish or Finnish-English translations and language related tasks. I'm native Finnish and my English is close to native thanks for 13 years of studies and years' of living and working abroad.

Experience

Nordea Bank Abp

Aug 2018 – Present

Lodz, Poland

AML&Sanctions Processing Officer

Customer and internal support by email and phone

Parker Hannifin

Feb 2018 – Jul 2018

Wroclaw, Poland

Credit Controller

Cash collection by email and phone

Capgemini

Jul 2017 – Jan 2018

Krakow, Poland

Finance and Accounting Process Analyst

Cash collection by email and phone

IBM

Oct 2016 – Jun 2017

Krakow, Poland

Accountant

Accounts payable help desk by phone and email.

Suomen Vahinkovakuutus Oy

Nov 2015 – Sep 2016

Espoo, Finland

Insurance Handler

Internal support related to vehicle insurances.

OP Pohjola Group

Jun 2009 – Sep 2015

Tampere, Finland

Customer Service Representative

Customer and internal support by email and phone

Education

Savonia University of Applied Sciences

Sep 2005 – Dec 2008

B.B.A, Software and communication

Iisalmen Lyseo

Aug 2003 – Jun 2005

Finnish Matriculation Examination, General