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Henry V Sanchez Perez

Strong backround in Customer Service and Business Development

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Intro
Santo Domingo, Dominican Republic
Business Development Manager at Grupo Laganne
Studied International Relations at Universidad del Caribe
Consumer Services
Joined May 28, 2024

Skills

Languages

English
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Native or Bilingual
Spanish
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Native or Bilingual
Italian
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Fluent
About
strong call center based customer service and sales
Experience
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Grupo Laganne
Jan 2002 – Present
Santo Domingo
Business Development Manager
Responsabilities include: Feasability studies and cost analysis for prospect clients Contact person between brokers and clients Cost analysis Developing and maintaining strong relationships with clients through regular communication and visits. Point of contact for clients Identifying areas of improvement to improve efficiency Providing sales support to the sales team by creating presentations and analysis. Monitoring and analyzing client activity and managing the clients' lifecycle management to develop strategic plans and improve retention rates. Providing timely and accurate reports to management about client activity and market trends. Market research and analysis to identify prospect clients and new business opportunities
Education
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Universidad del Caribe
Jan 2002 – Jun 2007
BSC , International Relations