Hilary Fenwick

Message

Intro

Ontinyent, Spain

Customer Service Representive at Gandia Blasco

Studied TEFL Certificate at Oxford Seminars

Joined March 15, 2021

Skills

Languages

English

Native or Bilingual

Spanish

Basic

About

A highly talented, detail oriented Virtual Assistant and customer service advocate with experience providing exceptional support and ensuring projects are completed on time and with extreme confidentiality. Strive in fast-paced, virtual environments following established procedures and practices to exceed all customer expectations. Experienced in creating an effective, organized environment in which I can excel at focusing time on providing top level client support, resolving issues and developing relationships to ensure loyalty and growth. Unique skills set offering exceptional organizational/administrative skills combined with ensuring 100% customer satisfaction.

Experience

Gandia Blasco

Feb 2021 – Present

Ontinyent

Customer Service Representive

Friendly and professional Customer Service Representative with 7+ years of experience in understanding customers' requirements and suggesting them appropriate products for their daily use. Demonstrated abilities in resolving retail issues and retaining retail customers. Excellent multitasking skills and handling busy inboxes, assist cashiers in making invoices and accepting payments from customers.

Education

Oxford Seminars

May 2017 – Sep 2018

Certificate, TEFL Certificate