Hello there, My name is Himadri Ghoshal from Pune, Maharashtra. I have completed by higher secondary (H.S.C) from Pune university in 2008. My strengths are that I am a quick learner, self motivated and believe more in smart work more than hard working. I am interested in customer service role since this has been my core competency everywhere I have worked. I consider myself as a person who is customer centric and has great negotiation skills when it comes to objection handling. Thinking out of the box in tricky situation has always got me a great Csat scores in my previous organizations. My hobbies are Listening to music, Cooking, Blackjack, watching movies and feeding stray dogs. Thank you.
Experience
Amazon work at home
Feb 2022 – Nov 2022
Pune
Virtual Customer service executive
Dealing with customers' issues relating to their orders and Prime memberships via voice and chat.