I'm a Customer service representative with 10 plus Years of experience in a face to face setting and in a remote setting.
Experience
Liveops Nation
May 2018 – Mar 2025
Remote
Remote Customer service agent
Communication: Emphasize active listening, clear and concise communication, empathy, and the ability to adapt to different customer personalities.
Problem-solving: Showcase your ability to quickly assess issues, find solutions, and escalate when necessary.
Adaptability: Mention your ability to learn new software and processes, work independently, and manage multiple tasks.
Technical skills: List any experience with specific customer service tools, CRM software, or ticketing systems.