Innovative and results-oriented professional with a strong background in operations management, academic advising, and marketing. Currently serving as an Operations Executive and Academic Advisor at GCRD, where I oversee day-to-day operations, implement process improvements, and develop marketing strategies to enhance brand awareness. My experience extends to supporting admissions processes, coordinating events, and fostering strong client relationships. With a Bachelor's degree in Economics from Royal Holloway University of London and a proven track record of exceeding targets, I bring a blend of analytical thinking, effective communication, and relationship-building skills to every project. Additionally, I possess proficiency in various software tools and have a diverse range of interests, including photography, acting, and music. As a dynamic team player with a passion for delivering exceptional experiences, I am excited about the opportunity to contribute my skills and drive to [Company Name] and help achieve its objectives.
Experience
GCRD
May 2022 – Present
London
Operations Executive and Academic Advisor
Responsible for ensuring smooth day-to-day operations of GCRD, coordinating with vendors, maintaining relationships with universities, and overseeing administrative tasks.
Implemented and improved processes and procedures, such as the way workers communicate about students, suggested improvements to the CRM software, this increased efficiency and productivity by 10%
Monitored and tracked student progress towards degree completion, including reviewing transcripts, evaluated transfer credits, and ensured students met graduation requirements.
Created and curated content for social media channels, including Facebook, WhatsApp, and Instagram. This improved the lead generation by 20%.
Developed and implemented marketing strategies to promote GCRD’s services and increase brand awareness. Implemented affiliate and referral marketing and negotiated what to pay them per student.
