I'm a Recruitment Manager cum Customer Experience Manager with 5+ years of experience in both IT and Non-IT domains. During my 5 years career, I have upskilled myself to become an expert in my profession.
Key qualifications that I bring to this role include:
Proven track record in full-cycle recruitment, from sourcing to onboarding, resulting in successful placements and reduced time-to-hire.
Strong ability to identify and attract highly qualified candidates through various sourcing strategies, including job boards, social media, and professional networks.
Exceptional interviewing and assessment skills, enabling me to evaluate candidates' qualifications and cultural fit.
Proficiency in applicant tracking systems (ATS) and other recruitment software, ensuring efficient and organized candidate management.
Experience in developing and implementing customer experience strategies, resulting in increased satisfaction ratings and repeat business.
Excellent communication skills, both written and verbal, allowing me to effectively engage with candidates, clients, and team members.
Experience
TechGinia Global
Jun 2022 – Present
Anantnag, Jammu & Kashmir
Team Lead, TA
• Highly motivated, skilled Recruitment Lead, with 5+ years of experience
• Training the new employees on Sourcing techniques and managing the team
• Collaborated with clients on new requirements and facilitated their recruitment
• Accomplished in building, engaging, managing, and developing a team of high-performing staff in an extremely fast-paced and ambiguous environment
• Proficient to set team performance goals and metrics, timelines, and a formal tracking process to measure and manage progress
• Adept at developing and executing plans to identify and drive productivity improvements that enable the team to deliver hiring goals without having to scale deployed resources at a rate faster than the business is growing
• Skilled to execute and monitor sourcing activities and programs across a variety of channels, including leveraging shared service sourcing capabilities
• Competent to identify screening criteria and screening pre-qualified candidates, presenting a shortlist to the client for review
• Successful in monitoring and tracking candidate pipeline and ensuring it is adequate to meet the requirements of the open vacancies
