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Ibrahim Gajnulović

Operations Research Analyst

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Intro
Amsterdam, Netherlands
Senior Seizures Analyst at Saas Fintech Company under NDA
Joined June 30, 2025

Skills

Languages

English
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Fluent
German
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Advanced
About
I am a detail-oriented and proactive professional currently working as a Senior Seizure and Insolvency Analyst/Manager at a SaaS company offering banking as a service. Over time, I’ve expanded my role to include account and operations management, where I’ve gained valuable experience collaborating with clients and improving internal processes. I’m particularly interested in roles that combine technology, data accuracy, and client interaction—areas where I can apply both my analytical skills and my passion for helping teams work more efficiently. I enjoy solving problems, automating repetitive tasks, and finding smarter ways to get work done. My strongest qualities include attention to detail, strong organizational skills, and a collaborative mindset. I’m adaptable and eager to learn new tools and systems quickly. Above all, I bring a positive attitude and a commitment to delivering quality work that supports business goals and client satisfaction.
Experience
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Saas Fintech Company under NDA
Mar 2023 – Present
Berlin
Senior Seizures Analyst
Managed daily inbound seizure cases, ensuring compliance with financial and legal regulations. Analyzed reports for operational insights, drove process improvements, and maintained workflow documentation. Coordinated with external partners and legal entities to resolve cases. Handled manual payments, Pfändungsschutz account queries, and onboarding support. Addressed automation exceptions, ensured process continuity, and provided task prioritization and performance feedback.