Customer care Representative
Service Dest agent French, English or German
Experience
NSC Global Kft
Oct 2021 – Present
Debrecen
Service Desk Agent
Maintains direct contact with client or ticket owner, is available for receiving calls/ emails/ tickets / requests / incidents and to answer them ASAP
National Instruments
Oct 2018 – Apr 2021
Debrecen
Customer Care Representative
CustOps activities
Order Status/ESD
Customer Documents - Resend
Service Request from Email Follow Up Emails
Order Query
Pre Sales Lead Time
Finance (AR) & Legal Support web order process
Trade compliance
Export Administration
Reports
Data Sheet
Data Sheet
Backlog
EOQ
Large/Key/Alliance Account Support