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Ibrahima Sidibe

Service Desk Agent

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Intro
Debrecen, Hungary
Service Desk Agent at NSC Global Kft
Information Services
Joined November 5, 2022

Skills

Languages

French
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Fluent
German
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Fluent
English
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Fluent
About
Customer care Representative Service Dest agent French, English or German
Experience
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NSC Global Kft
Oct 2021 – Present
Debrecen
Service Desk Agent
Maintains direct contact with client or ticket owner, is available for receiving calls/ emails/ tickets / requests / incidents and to answer them ASAP
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National Instruments
Oct 2018 – Apr 2021
Debrecen
Customer Care Representative
CustOps activities Order Status/ESD Customer Documents - Resend Service Request from Email Follow Up Emails Order Query Pre Sales Lead Time Finance (AR) & Legal Support web order process Trade compliance Export Administration Reports Data Sheet Data Sheet Backlog EOQ Large/Key/Alliance Account Support