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Ikeokwu Precious

Virtual Assistant/Customer support

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Intro
Nigeria
Customer Representative at Macelink
Accounting
Joined December 28, 2022

Skills

Languages

Igbo
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Native or Bilingual
French
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Basic
Yoruba
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Basic
English
-
Native or Bilingual
About
Good Service is good business. I revolve my world around Customers. A professional with a successful academic and work track record, bags of enthusiasm and eagerness to contribute maximally to the enhancement of any institution, driven with the passion of making the world a better place, possessing a desire to succeed, and target driven. Here are lists of my proficiencies with tasks and softwares: ⇒ Initiating negotiations, demos, follow up and converting prospects to loyal customers. ⇒ Outbound prospecting through cold calling, warm calling, email marketing and copywriting. ⇒ Inbound lead generation, prospects handling, sales qualification and closing of phone, live chat and email inquiries. ⇒ Communicating, managing, tracking and reporting on sales activities. ⇒ Executing strategies, updating and developing new methodology to win new business deals over and secure recurring sales transactions. ⇒Identifying prospects' individual/business challenges and recommending relevant and corresponding solutions ⇒ Staying updated on product information, industry trends, competition and market situations. ⇒ Offering support to other Sales departmental colleagues, Product Developers, Technical Support team and the executive office. SOFTWARES/TOOLS: *Google Workspace * Microsoft Office * CRM Tools: { Zendesk, Hubspot, Clickup Hubstaff } * JoinMe | Asana * Zoom, Slack, Canvas. I have perfected my interpersonal skills, and communication, which are evident in both my verbal and written expressions, as well as proactive and regimented smart work. I am a capable and consistent problem-solver, skilled at multitasking, prioritizing, and managing tasks professionally. I am progressive-minded and in tune with emerging trends in my field. I subject myself to routine personal SWOT analysis to polish my deliverables to meet KPIs. Open to learning about new tools and softwares during onboarding processes. I am available to hop on an interview right away, do send an invitation let's discuss.
Experience
User avatar
Macelink
Jan 2020 – Present
Customer Representative