I am excited to apply for the position of Customer support specialist in your organization. With around 3 years of total working experience. I am confident in my ability to contribute to your team’s success.
As an experienced professional, I have great adaptability, problem-solving, and Time management. I have been improving my communication skills and time management skills to constantly meet organizational and individual goals.
I have demonstrated strong leadership and problem-solving skills throughout my career, working collaboratively with cross-functional teams to identify and provide the excellent services required. I am a proactive communicator who maintains client relations representing the organization and associates.
Experience
Wipro
Sep 2022 – Present
Hyderabad
Associate
● Understanding the posts which are updated by the users and identifying the potential errors in the
posts.
● Responsible for verifying the posts updated by the users and tagging the posts based on the policies
given by the client.
● Mentored new hires.
● Active participant in the team meetings and share process updates to all the associates and share
new ideas to the Team leader.
● Providing reports to the Team lead on hourly basis which will help in maintaining the team accuracy
at the micro level.
● Consistently rewarded as the best performer of the month from the last three months.
