I am an enthusiastic, hardworking and motivated individual who is passionate about working with people. I enjoy being part of a successful and productive team as well as working on my own initiative when required. Throughout my working life I believe myself to be a fast learner who always strives to achieve my highest potential.
Experience
Insomnia Coffee Company
May 2010 – Nov 2019
Dublin, Ireland
Café Manager
Effectively managed fast-paced coffee shop.
Hired capable and committed employees, and continually encouraged them to achieve goals.
Developed and executed sales and profit plans that are in-line with budgetary goals.
Managed orders, supervised stock, and occasionally altered menus to offer seasonal and customer-pleasing items.
Maintained a clean and organized environment, conducive to customer satisfaction.
Dialed and assisted customers with queries and complaints.
Ensured effective, efficient, and accurate financial and administrative operations.
