Irene Nandyose

Message

Intro

Kampala, Uganda

Studied International business at Makerere University

Joined March 9, 2022

Skills

Languages

English

Fluent

Experience

MTN Uganda

Aug 2020 – Aug 2021

Uganda

Online Debt Collector

Remind customers of loan deadlines, loan balances and any additional fees due to defaulting. Negotiate with clients and advise them to make instalments in order to beat deadlines. Advise clients about penalties on clearing late like penalty fees, loan limit reduction and denial of next loan request.

Exquisite Solution Ltd

Sep 2019 – Jul 2020

Uganda

Transcriber/Customer agent

Converted client's audios or video recordings of meetings, speeches and business conversations to written format. Reviewed transcripts prepared by automated transcription software and proofread completed transcripts. Worked on tele-sales projects and made outbound calls to customers to make sales and reply to customer queries and complaints.

Education

Makerere University

Aug 2016 – Jan 2020

Bachelor's in Business Administration, International business