Remind customers of loan deadlines, loan
balances and any additional fees due to
defaulting.
Negotiate with clients and advise them to
make instalments in order to beat deadlines.
Advise clients about penalties on clearing
late like penalty fees, loan limit
reduction and denial of next loan request.
Exquisite Solution Ltd
Sep 2019 – Jul 2020
Uganda
Transcriber/Customer agent
Converted client's audios or video
recordings of meetings, speeches and
business conversations to written format.
Reviewed transcripts prepared by automated
transcription software and proofread completed transcripts.
Worked on tele-sales projects and made
outbound calls to customers to make
sales and reply to customer queries and
complaints.
Education
Makerere University
Aug 2016 – Jan 2020
Bachelor's in Business Administration, International business