Iris Mačukat

Message

Intro

Zagreb, Croatia

Studied Textile technology at University of Textile Technology

Joined March 26, 2021

Skills

Languages

English

Fluent

Croatian

Native or Bilingual

About

I am an approachable, open and communicative person who actively approaches work. I accept the presentation of the range, providing all the necessary information and support to clients as a personal challenge. I express interest in the wider business of the company in which I am employed and I accept new knowledge and work habits within the company. I excel in English in speech and writing for which I was further educated. I know the basics of working on a computer (Word, Excel, Internet) and I am able to easily and quickly understand new programs. I love teamwork as much as independent work and I can easily cope in a new environment. I am altruistic, so I enjoy supporting and helping others with an open approach and focus on the goal and customer satisfaction.

Experience

Finmar Trade

Sep 2020 – Nov 2020

Zagreb, Croatia

Customer Service Operator

Assisting customers who are using Kirby vacuum cleaner machines, selling companies consumables, database update and cold calling for new customers.

Assist Digital

Mar 2020 – Jul 2020

Zagreb, Croatia

Customer Support Agent

Daily communication with Booking.com site users providing customer support for renters in the English language. Assist Digital is a Croatian firm specialized in providing customer support for different clients.

Nuga Best

Nov 2018 – Feb 2019

Zagreb, Croatia

Sales person

Sales of certified medical equipment for a South Korean medical equipment company active in the global market that was expanding business to Croatia. High, personal involvement in product sales. Working with people in a team of three. I held power-point presentations daily for groups of potential customers.

Education

University of Textile Technology

Sep 2014 – Sep 2019

Bachelor's degree, Textile technology