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Isaac Inwang

Customer Service Agent

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Intro
Abuja, Nigeria, Nigeria
Client Relationship & Sales Advisor at Prudential Zenith Life - Bancassurance
Joined June 24, 2025

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English
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Fluent
About
With over six years of experience in financial services and client relationship management, I bring a strong track record of delivering exceptional customer support and personalized solutions. My career has been defined by a relationship-driven approach — combining deep product knowledge, financial advisory expertise, and empathetic communication to build trust with diverse clients. As a Senior Financial Advisor with Prudential Zenith Life, I’ve handled high-net-worth client portfolios, resolved complex issues efficiently, and maintained top-tier service standards. I’ve also led digital outreach campaigns and financial education sessions, showing my ability to engage and support clients through multiple channels. Skilled in compliance, sales reporting, and cross-functional collaboration, I consistently exceed service expectations while strengthening long-term client loyalty. My goal is to not just meet client needs — but to anticipate them.
Experience
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Prudential Zenith Life - Bancassurance
Aug 2018 – Present
Abuja, Nigeria
Client Relationship & Sales Advisor
1. Delivered needs-based solutions while maintaining ongoing relationships with over 150+ clients. 2. Supported digital campaigns and webinars with travel-related content, including planning logistics and outreach. 3. Ensured client satisfaction with timely issue resolution, including handling travel-related reimbursements and document accuracy. 4. Coordinated meeting logistics and event planning, developing strong organizational capabilities and attention to detail. 5. Consistently recognized as a top service performer, with a reputation for integrity and empathy.