my name is Isaac Theodore George. I recently completed my studies in marketing, and I’m very interested in building a career in customer service and support roles.
I have strong communication skills and I’m comfortable speaking with different types of people. I enjoy helping others, solving problems, and making sure customers have a good experience. Even though I may be starting my professional journey, I’ve developed important skills like active listening, patience, and handling situations calmly.
I’m also familiar with using computers, handling basic tools, and I’m a quick learner when it comes to new systems or processes. I’m especially interested in customer service because I like interacting with people and being part of a team that focuses on customer satisfaction.
Right now, I’m looking for an opportunity where I can grow, gain experience, and contribute positively to the company.
Loading...
Experience
Gesco Healthcare Private Limited
Feb 2020 – Mar 2026
Chennai, India
Client management
I was responsible for handling customer interactions through calls, chats, or emails, ensuring that all queries and concerns were addressed in a timely and professional manner. I focused on understanding customer needs, providing accurate information, and resolving issues efficiently to maintain a high level of customer satisfaction.
I also ensured that all interactions were properly documented in the system and followed company guidelines and procedures. Additionally, I worked closely with team members and escalated complex issues when necessary to ensure quick resolution.
My role required strong communication, problem-solving skills, patience, and the ability to stay calm under pressure while delivering a positive customer experience.
