I am a dedicated professional committed to empowering individuals and communities to achieve financial
independence and sustainable livelihoods. I have over two decades in the fields of community development,
financial literacy, and enterprise development, 10 years of which I have been in finance and banking. I am
an experienced senior-level professional recognized for providing operational guidance and supervising the
preparation and formulation of appropriate relationship management programs. I am an expert in
relationship management, controlling product marketing, managing the existence of corporate clients,
setting business performance standards for acquisition, credit risk analysis, and ensuring the presentation of
quality analysis. My expertise lies in providing tailored financial literacy training and entrepreneurship
education, designing and delivering training programs that address the specific needs and challenges of
diverse populations, and equipping them with practical tools for financial management, business
development, and market access. I thrive in dynamic environments where I can leverage my expertise to
drive positive change and empower individuals to achieve economic independence and financial well-being
Experience
International Rescue Committee
Dec 2020 – Dec 2021
Nairobi, Kenya
Senior Business Training and Apprenticeship officer
Supported business training officers in developing work plans and assuming leadership roles for
Business and Life Skills training, as well as supervising the management and implementation of the
Urban Savings and Loaning Livelihoods project.
▪ Provided technical support and evidence-based strategies for livelihood interventions.
▪ Scheduled cohorts for business and life skills training, ensuring that all vocational training,
apprenticeship, and literacy beneficiaries received introductory training sessions before commencing
other activities.
▪ Delivered training materials to clients as the primary trainer/facilitator and scheduled other trainers as
necessary for specific cohorts or sessions.
▪ Trained Livelihoods Center Resource staff in delivering business and life skills sessions.
▪ Collaborated with center staff and ERD management to recommend clients for placement in
apprenticeships and provided recommendations for matching them with employers.
▪ Conducted weekly visits to apprenticeship sites to verify work conditions, beneficiary presence, and
troubleshoot any issues in the working relationship.
▪ Conducted bi-weekly meetings with beneficiaries through calls, interviews, or focus group discussions
as appropriate, ensuring accurate processing of beneficiary payments.
▪ Conducted individual business development sessions with clients and coached them through the
development of business plans and grant applications.
▪ Assisted in designing, collecting, and analyzing data on local labor market trends, livelihood profiles of
specific urban areas, market opportunities, and skills gaps to identify demand-driven opportunities for job creation.
Oversaw the formation of associations for the Livelihood Resource center and directly implemented
and monitored activities alongside incentive workers.
▪ Coordinated closely with IRC logistics, finance, and grant staff to ensure timely and compliant program
activities and expenditures.
Equity Group Foundation
Apr 2018 – Nov 2020
Nairobi, Kenya
Enterprise Development officer
Mobilized target groups for training as part of the Young Africa Works Kenya Program, a collaboration
between Equity Group Foundation and Mastercard Foundation.
▪ Identified challenges to financial self-sufficiency, devised effective solutions, and developed programs to
address these challenges for eligible customers.
▪ Conducted training sessions for VSLA groups on budgeting, savings, debt management, financial
services, entrepreneurship education, and business development, along with providing mentorship
programs.
▪ Provided business skills and money management training to people living with HIV, disabilities, and
refugees to enhance livelihoods and foster employment opportunities.
▪ Mentored and trained individuals residing in slum areas on financial literacy and fostered financial
independence.
▪ Assisted in receiving, sorting, and selecting candidates for the Wings to Fly Scholars program.
▪ Collected relevant data for different programs to ensure desired outcomes.
▪ Implemented training and mentorship programs for target groups.
▪ Compiled weekly, monthly, and quarterly reports.
▪ Monitored and evaluated program progress.
▪ Encouraged customers to take charge of their financial well-being.
▪ Provided direct services to eligible customers as outlined in the foundation's work plan.
▪ Managed the client progress tracking system to ensure timely support for customers
Equity Bank Ltd
Nov 2010 – Mar 2018
Nairobi, Kenya
Senior Relationship Officer
Coordinated the activities of the SME teams within the branch.
▪ Engaged in client acquisition to establish new client relationships, thereby enhancing segment sales and
market share.
▪ Actively managed business client portfolios by segmenting the SME market and prioritizing the optimal
allocation of time and resources.
▪ Provided financial literacy education to customers.
▪ Cultivated and nurtured customer relationships.
▪ Assessed customers to ensure they possessed the ability to repay the facility to the satisfaction of the bank.
▪ Assisted customers in completing loan application forms accurately.
▪ Conducted customer visits at both residential and business premises.
▪ Documented credit-related documents.
▪ Oversaw loan disbursement processes.
▪ Monitored and followed up according to credit procedures.
▪ Managed the filing and maintenance of security movement files.
▪ Supervised and ensured compliance program implementation.
▪ Handled collections, portfolio management, monitored loan book quality, and generated reports.
▪ Coordinated the activities of the SME teams within the branch.
Education
Jomokenyatta University of Agriculture and Technology