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Ishani Sandeepani

Energetic Virtual Assistant

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Intro
Colombo, Sri Lanka
Virtual Assistant at School Caterers USA
Studied Engineering at Technical College
Joined May 12, 2022

Skills

Languages

English
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Fluent
Sinhala
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Native or Bilingual
Tamil
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Advanced
About
A Virtual Assistant with 5 years experience in various tasks. A tech savvy and problem solver that you can rely on. Highly adaptable and motivated, with nearly 16 years of experience leading both small and large teams and more than 10 years of administrative experience. Skilled at building effective and productive working relationships with clients and staff. Committed to professional and personal excellence.
Experience
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School Caterers USA
Jan 2016 – Present
Remote
Virtual Assistant
Perform remote clerical tasks Create, maintain, and enter information into databases. Provide administrative support for executive level staff. Offer customer service including but not limited to handling customer questions, problems and concerns via email and phone and online chat services. Handle the processing of daily orders, returns, and exchanges utilizing clients order processing software systems. Keep records interactions or transactions, record details of inquiries, complaints, or comments, as well as actions by checking to ensure appropriate changes to resolve all issues. Manage client's email inbox, responding to emails as necessary based on specific guidelines provided by the client. Complete administrative tasks as required by the client, including but not limited to: transcription, business correspondence, and data entry.
Education
User avatar
Technical College
Jan 2001 – Jan 2005
Engineering Draughtsmanship, Engineering
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