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ISHMAEL ODOI AKRONG

Analyst

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Intro
Ghana
Joined May 12, 2025

Skills

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English
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About
I’m a highly motivated and empathetic individual with strong communication skills and a genuine passion for helping people. I thrive in fast-paced environments and am comfortable handling a wide range of customer inquiries with patience, clarity, and efficiency. My ability to actively listen, remain calm under pressure, and resolve issues effectively makes me a strong fit for a customer service role. I’m also organized, dependable, and tech-savvy, which helps me manage multiple tasks while maintaining attention to detail. I understand that every customer interaction is an opportunity to build trust and loyalty, and I take pride in delivering service that reflects well on the company I represent. Above all, I bring a positive attitude, a solution-oriented mindset, and a commitment to making every customer feel heard and valued.
Experience
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Call expert
Sep 2024 – May 2025
Miami, FL
Inbound call expert
Outbound and Inbound calls