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Israel Friz

Remote Worker

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Intro
Santiago, Chile
Studied Industrial engineering at Universidad Andrés Bello
Financial Services
Joined November 28, 2022

Skills

Languages

Spanish
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Native or Bilingual
English
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Advanced
Portuguese
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Intermediate
About
I am passionate about providing quality solutions to those who need it, and I love meeting the assigned requirements in a timely manner. I am professional with more than 7 years of labor experience. Throughout my career I worked in 3 different banking institutions. I develop a strongly lover for the customer working as a Customer Service Representative for 3 years. Then for 1 year I worked as an Executive Banker, generating, retaining and expanding lending, investment and deposit relationships with new and existing clients. And then, for more than 3 years I worked as an Analyst, doing stuff like reports, results analysis and sending of periodic reports from the Bank to the local and international regulators. I love to sing and since I was 15 years old I have taken singing classes, therefore, I have the ability to perform voice-overs, narrate audiobooks, perform voice dubbing and special narrations.
Experience
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Santander Bank
Mar 2016 – Apr 2019
Chile
Analyst
Making reports, results analysis and sending of periodic reports of Banco Santander to the Chilean Central Bank, and the local and international Banking Regulators
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BBVA Bank
May 2013 – Feb 2014
Chile
Executive Banker
Responsible for generating, retaining and expanding lending, investment and deposit relationships with new and existing clients. Self-management, credit analysis, proper loan structuring, applicant interviewing, perceptive character judgment. Expanding customer relationships, achieving sales goals, and exceeding customer service expectations.
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Itaú Bank
Jun 2010 – Apr 2013
Chile
Customer Service Representative
Administration and Control of Valued Documents. Integral resolution to the requirements of the clients according to the quality high service level used on the bank. Review and validation of documents and background of clients presented in their credits applications. Resolution of customer problems, such as: blocking of stolen or lost cards, verification of incorrect charges and support with their access password to the bank's website
Education
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Universidad Andrés Bello
Mar 2017 – Dec 2020
Industrial Engineer, Industrial engineering