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Jaci Hulse

Customer Service Rep

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Intro
Kennewick, United States
Accounts Receivable - Medicare Follow Up at R1 RCM
Joined April 9, 2025

Skills

Languages

French
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Basic
About
It's a little embarrassing, but I studied theatre in university and i think it taught me one of my biggest strengths: taking and giving constructive feedback.
Experience
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R1 RCM
Mar 2024 – Present
Accounts Receivable - Medicare Follow Up
- Work with Medicare HMOs and Traditional Medicare to get claims paid - Submit medical records within HIPAA guidelines in order to support medical necessity - Accurately refer claims to other departments, if necessary - Read and interpret expected reimbursement and denial information from EOBs - Carry out contractual adjustments and write offs
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Providence HME
Aug 2021 – Mar 2024
Portland, Oregon
Customer Service Rep I, II, and III, Respiratory Standards OQ
- Create and maintain accurate documentation for EMR - Take escalated patients from intake caregivers - Ensure proper billing for respiratory and sleep equipment - Work closely with Dispatch to ensure timely delivery - Assist intake caregivers with any questions - Create and update standard procedures as needed
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Edwards Center
May 2021 – Aug 2021
Job Coach
- Work closely with adults with I/DD - Promote independence in the workplace - Advocate for reasonable accommodations for clients - Maintain and create accurate and consistent documentation for the state of Oregon
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Monuments
Aug 2020 – May 2021
Parowan, UT
Residential Mentor
- Work closely with and supervise clients - De-escalate clients - Employ behavioral management techniques