It's a little embarrassing, but I studied theatre in university and i think it taught me one of my biggest strengths: taking and giving constructive feedback.
Experience
R1 RCM
Mar 2024 – Present
Accounts Receivable - Medicare Follow Up
- Work with Medicare HMOs and Traditional Medicare to get claims paid
- Submit medical records within HIPAA guidelines in order to support medical necessity
- Accurately refer claims to other departments, if necessary
- Read and interpret expected reimbursement and denial information from EOBs
- Carry out contractual adjustments and write offs
Providence HME
Aug 2021 – Mar 2024
Portland, Oregon
Customer Service Rep I, II, and III, Respiratory Standards OQ
- Create and maintain accurate documentation for EMR
- Take escalated patients from intake caregivers
- Ensure proper billing for respiratory and sleep equipment
- Work closely with Dispatch to ensure timely delivery
- Assist intake caregivers with any questions
- Create and update standard procedures as needed
Edwards Center
May 2021 – Aug 2021
Job Coach
- Work closely with adults with I/DD
- Promote independence in the workplace
- Advocate for reasonable accommodations for clients
- Maintain and create accurate and consistent documentation for the state of Oregon
Monuments
Aug 2020 – May 2021
Parowan, UT
Residential Mentor
- Work closely with and supervise clients
- De-escalate clients
- Employ behavioral management techniques