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Jacob Mahood
Customer Service Agent
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Overview
Intro
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Fairmont, WV, United States
school
Studied General at
Fayetteville High School
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Joined July 26, 2025
Skills
Microsoft Word
Google Spreadsheets
Phone Support
Difficult People
Interacting with People At Different Levels
Great People Skills
Languages
English
-
Fluent
About
I work well under stress. Have experience managing employees in a retail scenario. Has 8+ years of customer service experience.
Experience
Michaels craft store
Jun 2022 – Jul 2024
Fairmont, Wv
Framing Manager
Manage employees, close store, make sales, handle customer artwork, maintain equipment, call customers, handle customer issues
Dominoss pizza
Aug 2020 – Oct 2021
Fairmont, Wv
Customer service Rep
Handle food, greet and assist customers, clean, answer calls
National Security Consultants
Dec 2019 – Sep 2020
Bridgeport, Wv
Security Officer
Patrol Meadowbrook mall, keep peace
Quality Drug Testing
Jun 2019 – Aug 2019
Fairmont, Wv
Specimen Collector
Collect specimen for drug tests on site and in office, conduct instant tests, conduct alcohol tests, fingerprint for background checks
InnoSource
May 2018 – May 2019
Fairmont, Wv
Customer credit service Rep
Take credit related phone calls and assist customers of FirstEnergy
Dominoss pizza
Jul 2017 – Jun 2018
Fayetteville, WV
Delivery Driver
Deliver food, make food, open/close store, solve customer issues, clean
The Copper House
Apr 2017 – May 2017
Fairmont, Wv
Security
I.D. patrons, keep peace, cleaning.
Shell
May 2015 – Aug 2016
Fayetteville, WV
Customer service Rep
Worked with the public, customer service, stocking.
Dominoss pizza
Jul 2012 – May 2015
Fayetteville, WV
Customer service Rep
Worked with public. Answered phones, handled food, solved customer issues
Education
Fayetteville High School
Aug 2010 – May 2015
Graduate
,
General