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Jacob Mahood

Customer Service Agent

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Intro
Fairmont, WV, United States
Studied General at Fayetteville High School
Joined July 26, 2025

Skills

Languages

English
-
Fluent
About
I work well under stress. Have experience managing employees in a retail scenario. Has 8+ years of customer service experience.
Experience
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Michaels craft store
Jun 2022 – Jul 2024
Fairmont, Wv
Framing Manager
Manage employees, close store, make sales, handle customer artwork, maintain equipment, call customers, handle customer issues
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Dominoss pizza
Aug 2020 – Oct 2021
Fairmont, Wv
Customer service Rep
Handle food, greet and assist customers, clean, answer calls
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National Security Consultants
Dec 2019 – Sep 2020
Bridgeport, Wv
Security Officer
Patrol Meadowbrook mall, keep peace
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Quality Drug Testing
Jun 2019 – Aug 2019
Fairmont, Wv
Specimen Collector
Collect specimen for drug tests on site and in office, conduct instant tests, conduct alcohol tests, fingerprint for background checks
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InnoSource
May 2018 – May 2019
Fairmont, Wv
Customer credit service Rep
Take credit related phone calls and assist customers of FirstEnergy
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Dominoss pizza
Jul 2017 – Jun 2018
Fayetteville, WV
Delivery Driver
Deliver food, make food, open/close store, solve customer issues, clean
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The Copper House
Apr 2017 – May 2017
Fairmont, Wv
Security
I.D. patrons, keep peace, cleaning.
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Shell
May 2015 – Aug 2016
Fayetteville, WV
Customer service Rep
Worked with the public, customer service, stocking.
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Dominoss pizza
Jul 2012 – May 2015
Fayetteville, WV
Customer service Rep
Worked with public. Answered phones, handled food, solved customer issues
Education
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Fayetteville High School
Aug 2010 – May 2015
Graduate, General