Jacob Mahood

Customer Service Agent

Message

Intro

Fairmont, WV, United States

Studied General at Fayetteville High School

Joined July 26, 2025

Skills

Languages

English

Fluent

About

I work well under stress. Have experience managing employees in a retail scenario. Has 8+ years of customer service experience.

Experience

Michaels craft store

Jun 2022 – Jul 2024

Fairmont, Wv

Framing Manager

Manage employees, close store, make sales, handle customer artwork, maintain equipment, call customers, handle customer issues

Dominoss pizza

Aug 2020 – Oct 2021

Fairmont, Wv

Customer service Rep

Handle food, greet and assist customers, clean, answer calls

National Security Consultants

Dec 2019 – Sep 2020

Bridgeport, Wv

Security Officer

Patrol Meadowbrook mall, keep peace

Quality Drug Testing

Jun 2019 – Aug 2019

Fairmont, Wv

Specimen Collector

Collect specimen for drug tests on site and in office, conduct instant tests, conduct alcohol tests, fingerprint for background checks

InnoSource

May 2018 – May 2019

Fairmont, Wv

Customer credit service Rep

Take credit related phone calls and assist customers of FirstEnergy

Dominoss pizza

Jul 2017 – Jun 2018

Fayetteville, WV

Delivery Driver

Deliver food, make food, open/close store, solve customer issues, clean

The Copper House

Apr 2017 – May 2017

Fairmont, Wv

Security

I.D. patrons, keep peace, cleaning.

Shell

May 2015 – Aug 2016

Fayetteville, WV

Customer service Rep

Worked with the public, customer service, stocking.

Dominoss pizza

Jul 2012 – May 2015

Fayetteville, WV

Customer service Rep

Worked with public. Answered phones, handled food, solved customer issues

Education

Fayetteville High School

Aug 2010 – May 2015

Graduate, General