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Jahn Louise Hernandez

Customer service / Claims processing/ Fraud detection, analysis and resolution.

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Intro
Philippines
Fraud and Claims at Wells Fargo
Studied Aircraft Mechanic (3rd yr undergraduate) at PATTS College Of Aeronautics
Banking
Joined June 15, 2023

Skills

Languages

English
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Native or Bilingual
Tagalog
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Native or Bilingual
About
I am a genuine, enthusiastic , and passionate when it comes to providing service. It affects me personally when I do not deliver. I hope you are looking for these characteristics.
Experience
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Wells Fargo
May 2021 – Present
Fraud and Claims
Processing, investigating, and analyzing fraud and disputes
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Sykes / Intuit Quickbooks
Apr 2019 – Feb 2021
Technical support
Accounting software tech support and bookkeeping expert
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Decathlon
Jun 2018 – Dec 2018
Omni Sport Leader
Snorkeling, Freediving, and SCUBA diving department manager
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Sitel
Oct 2016 – Jun 2018
Fraud Specialist / Capital One
Credit card fraud specialist
Education
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PATTS College Of Aeronautics
Jan 2013 – Dec 2016
BS is Aircraft Maintenance and Technology, Aircraft Mechanic (3rd yr undergraduate)