Hi I'm Jair, a recent college graduate with a passion for delivering exceptional customer service. Throughout my academic journey and professional experiences, I've honed my skills in understanding and addressing the needs of others with reliability, adaptability, and compassion.
Experience
University of Houston
Oct 2021 – Apr 2023
United States
Student worker
Developed and updated spreadsheets for process monitoring and reporting.
• Regularly communicated with management to provide feedback and updates.
Facilitated cross-departmental collaboration to strengthen safety initiatives.
• Oversaw online requests, training approvals, and meticulously updated
completion records.
• Maintained thorough meeting records for future reference.
• Effectively coordinated incoming calls, ensuring prompt and accurate
redirection to the relevant contacts.