Jake Michie, Instructional Designer

About

I'm a Computer Science Student at Utah Valley University, currently working part-time as an Instructional Designer at Walker Education Innovations. My roles in this position include designing and implementing online learning pages for high school through Agillix Buzz, heading the quality assurance process, and interacting and engaging with our team of instructors and teachers to translate professional teaching expertise into an E-Learning format. My experience history focuses on an emphasis on Cybersecurity both in the professional and personal sphere. I have worked with National Lan Exchange to manage Fortinet cybersecurity products, both hardware and software, for local Utah companies. With my time at Aura LLC, I worked with Aura clients to manage and assess their personal identity theft protection options in an internal sales capacity.

Experience

Walker Education Innovation

Nov 2024 – Present

Provo, UT / Remote

Instructional Designer and Technologist

- Designed and developed online interactive courses and landing pages implementing HTML, CSS, and Java within the Agillix Buzz LMS, enhancing the e-learning experience. - Collaborated with teachers and educational experts to translate instructional curricula into effective online modules, enabling performance tracking and streamlining learning paths. - Perform quality assurance and troubleshooting of course content to maintain high standards, resolving technical issues to improve user experience and minimize learner-reported errors.

Walker Education Innovations

Nov 2024 – Present

Provo, UT / Remote

Instructional Designer and Technologist

National Lan Exchange

May 2022 – Aug 2024

Orem, UT

Cybersecurity Engineer Intern

- Configured and deployed Fortinet cybersecurity hardware for local businesses, fulfilling client contracts and securing network infrastructures. - Resolved client-reported hardware and software issues, diagnosing problems with firewalls and network devices to ensure seamless product effectiveness and security. - Executed on-site installation of security appliances, integrating them with existing client IT systems and managing network access protocols.

National Lan Exchange (NLE)

May 2022 – Aug 2024

Orem, UT

Cybersecurity Engineer Intern

Aura LLC

Jan 2022 – Oct 2022

Boston, MA / Remote

Data Security Consultant

- Consulted with customers in an internal sales capacity to evaluate their existing data security coverage and recommend tailored identity theft protection plans. - Analyzed clients' risk profiles based on histories of fraud or scams to provide insight into personal data security vulnerabilities and mitigation options. - Managed a diverse national customer base within a collaborative team environment, addressing unique security challenges for each client.

Education

Utah Valley University

Aug 2021 – Present

Bachelor of Computer Science, Computer Science

Jake Michie

Instructional Designer

Skills

Languages