I am a motivated, reliable, and communication-focused professional with a strong interest in customer service, client support, and remote work opportunities. I enjoy working in environments where I can interact with people, solve problems, and contribute to creating a positive customer experience. I am particularly interested in roles that allow me to develop my communication, organizational, and problem-solving skills while supporting both customers and the company’s goals.
Experience
9Digital
Jun 2024 – Nov 2024
Hyderabad
Accounts & Marketing Support
Managed financial documentation, campaign payments, and reporting while ensuring accuracy
and compliance with internal procedures.
• Addressed partner and client queries related to payments, invoices, and operational processes,
maintaining clear and professional communication.
• Coordinated between departments to resolve discrepancies and provide timely solutions
9Digital
Jan 2023 – Mar 2024
Hyderabad
Social Media Assistant
Supported customer and partner communication across social media platforms, email, and
messaging tools, ensuring consistent and accurate responses.
• Assisted in resolving user concerns related to campaigns, content, scheduling, and performance
updates.
• Maintained clear documentation of conversations and interactions to support transparency and
operational efficiency.
9Digital
Jun 2022 – Sep 2023
Hyderabad
Influencer Marketing Executive
Acted as the primary communication point for international partners, influencers, and clients,
ensuring timely and professional responses across multiple communication channels.
• Handled high volumes of daily inquiries, clarifying campaign requirements, resolving operational
concerns, and providing detailed guidance on collaboration processes.
