- Led outreach and account management for a portfolio of pet stores, ensuring consistent communication and
follow-up through high-volume outbound calls.
- Supervised a small team of junior representatives, monitoring their call activity, providing guidance, and
ensuring performance targets were met.
- Maintained both individual and team sales quotas, consistently meeting or exceeding monthly goals through
strategic outreach and client nurturing.
- Balanced sales execution with customer service, addressing inquiries, resolving issues, and supporting
long-term client satisfaction.
- Played a key role in developing outreach strategies and optimizing sales processes to enhance team
efficiency and client engagement
Experience
The Bones and Co
Jul 2024 – Present
Remote
Sales Supervisor
- Led outreach and account management for a portfolio of pet stores, ensuring consistent communication and
follow-up through high-volume outbound calls.
- Supervised a small team of junior representatives, monitoring their call activity, providing guidance, and
ensuring performance targets were met.
- Maintained both individual and team sales quotas, consistently meeting or exceeding monthly goals through
strategic outreach and client nurturing.
- Balanced sales execution with customer service, addressing inquiries, resolving issues, and supporting
long-term client satisfaction.
- Played a key role in developing outreach strategies and optimizing sales processes to enhance team
efficiency and client engagement
