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Janet Gitau

Customer Service Representative

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Intro
Dubai, United Arab Emirates
Guest Experience Expert at Marriott International
Joined July 21, 2025

Skills

Languages

English
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About
I have a genuine interest in helping others, whether it's assisting team members, responding to inquiries, or coordinating internal requests.. I have a strong eye for detail and enjoy maintaining organized, error-free records and communications. I have a solution-focused mindset and like resolving issues quickly and independently whenever possible. I’m naturally adaptable and can easily adjust to new systems, shifting priorities, or sudden changes in workflow.
Experience
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Marriott International
Feb 2022 – Present
Dubai
Guest Experience Expert
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dusitD2
May 2018 – Mar 2020
Nairobi
Guest Relations Officer
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Marriott International
Jun 2017 – Dec 2017
Manama
Front Office Team Leader
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Marriott International
Dec 2015 – May 2017
Manama
Guest Service Agent
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