Excellent communication and interpersonal skills.
Strong organizational and time-management skills.
Ability to work in a team environment and lead others effectively.
Proficient in Microsoft Office.
Fluent in English and Russian.
Experience
Homebridge Hotel
Aug 2022 – Dec 2022
.
Receptionist
Greeted guests upon arrival and checked them into their rooms, ensuring accuracy of reservation
information and timely processing of payments.
Responded to guest inquiries and provided information on hotel amenities, local attractions, and
transportation options.
Handled guest complaints and resolved issues promptly, ensuring guest satisfaction.
Coordinated with housekeeping and maintenance staff to ensure that guest rooms were cleaned and
well-maintained.
Utilized hotel management software to update guest information, track room availability, and process
payments.
Managed phone and email correspondence, including making and answering reservations.
