I am a customer service professional with more than 10 years of experience and a university graduate. I started my professional career with Pakistan International Airlines and I worked with them for almost 5 years as Reservations & Ticketing Supervisor and then I moved to Doha to Join Qatar Airways as Lead Customer Services Agent. I worked with Qatar Airways for 4 years and now I am working with a BPO (Mindbridge) in Lahore, Pakistan.