User's Cover Picture
User's avatar

Jawed Mirza

Message
Intro
Kolkata, India
Senior Associate at Aegis startek limited
Consumer Services
Joined June 8, 2023

Skills

About
I am writing to apply my candidacy for the post of a customer support service. After extensively researching about your company’s needs and expectation, I am confident that I process the needed communicational skills and convincing power to prove myself as a deserving candidate. Furthermore, I am adept at building strong customer relationships, ensuring customer satisfaction, and promoting additional banking products and services. I possess excellent communication skills, both verbal and written, and am proficient in various company systems and software. Highlighting about my educational profile, I have done Bachelors of Arts from university of Calcutta. With an experience of 8 years of working Customer Support Executive and also Senior Sales Consultant at BPOs. I have gained the necessary exposure of handling customer queries and assisting them with the needed solution. Also, I possess demonstrative abilities to interpret the needs of the customer and provide them with the finest services. With finer convicting skills, I make sure that my customers and clients are best satisfied with the services that are being offered. In addition to my operational expertise, I am a natural leader who can motivate and inspire team members to achieve their full potential. I am confident in my ability to train and develop team, promote a positive work environment, and foster teamwork and collaboration. I would be grateful for the opportunity to interview for the said post. Please find enclosed my resume for your review. I can be reached via email at jawednasim786@gmail.com.
Experience
User avatar
Aegis startek limited
Feb 2019 – Present
Senior Associate