★ Logged calls with all call centers (HCL, Anglo American Service Desk….) with specific requests
★ Managed Cyber Ark access and back up schedule
★ Chaired daily Isometrix CAB (Change Approval Board) sessions
★ Elaborated an Integration plan for 2022 for Sentinel Project
★ Organized internal testing and UAT (User Acceptance Tests) with business Units
Natara Holdings
May 2019 – May 2021
Johannesburg
Senior Project Manager
Duties & achievements:
★ Spearheaded 3 projects from ideation to implementation, finalizing on time and within budget to meet business objectives
★ Ensured various responsibilities such as planning, scheduling, coordinating, and managing all aspects of the project
★ Maintained status report of the project, presented it to senior officials of the organization, and kept a record of the previous reports
★ Assisted in team development by removing roadblocks to their work, mentoring them, and making good utilization of organizational resources to improve capacity for project work
★ Road mapped the scope of the project, roles, and responsibilities along with stakeholders
★ Drove cross-team collaborative projects
INFYSTRAT SOFTWARE SERVICES
Oct 2018 – Apr 2019
Johannesburg
Business Development Manager & Project Manager
Duties & achievements:
★ Managed a cross-continental team of 7 through project ideation, implementation, and completion using agile methodologies; resulting in project extension to 3 more faculties across Wits University
★ Collaborated with company clients to understand their requirements
★ Aligned deadlines and budget of the project accordingly
★ Identified, engaged, and developed relationships with targeted external entities
★ Coordinated tender documents, MoUs, NDAs, and RFPs as acting PA to CEO
African Bank
Jul 2018 – Oct 2018
Johannesburg
Project Administrator
Duties & achievements:
★ Provided guidance to project teams, and tracked & report overall progress.
★ Planned & scheduled resources for a group of projects
★ Monitored resource utilization and performed quality reviews.
★ Improved the project documentation library