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Jeannel Liong

Excellent Customer Service Rep, Executive VA, Lead Generation Mgr, Social Media Mgr

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Intro
Quezon City, Philippines
Executive Virtual Assistant at NSS
Executive Virtual Assistant at NSS
Studied Hospitality at trinity University of Asia
Public Relations & Communications
Joined March 16, 2023

Skills

Languages

English
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About
Experienced Virtual Assistant with a demonstrated history of working as an Executive Virtual Assistant to Business owners, CEO, Company President and alike. Skilled in Lead Generation, Email & Calendar Management, Customer Service, and Social Media Management.
Experience
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NSS
Jun 2021 – Present
Philippines
Executive Virtual Assistant
Admin task and other adhoc task. Directly reports and handle tasks from the owner of the company. Email management. Email and Call support. Answer inbound calls and greet customers with energy and enthusiasm and assist them with their needs. Place outbound calls and communicate with energy and enthusiasm to customers. Build lasting relationships with clients, customers, and colleagues based on trust and reliability. Meet accounts productivity and quality standards. Strive for first call resolution and take true ownership of customer needs and issues.
User avatar
NSS
Jun 2021 – Present
Philippines
Executive Virtual Assistant
Admin task and other adhoc task. Directly reports and handle tasks from the owner of the company. Email management. Email and Call support. Answer inbound calls and greet customers with energy and enthusiasm and assist them with their needs. Place outbound calls and communicate with energy and enthusiasm to customers. Build lasting relationships with clients, customers, and colleagues based on trust and reliability. Meet accounts productivity and quality standards. Strive for first call resolution and take true ownership of customer needs and issues.
Education
User avatar
trinity University of Asia
Jun 1999 – Apr 2003
BS Tourism, Hospitality
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